Who supervises the building process?
Outdoor Professionals employs a full-time supervisor, the supervisors’ role is to ensure that your project is completed to the highest standard with a minimum of fuss.
How long does it take to get our new patio?
6 – 8 weeks generally, it can be sooner or longer depending upon the shire and if the patio requires planning permission or just building permission. We will liaise with you every step of the way and keep you informed of the progress of your application.
What about shire approvals?
Outdoor Professionals will take care of everything from start to finish, we have developed strong relationships with shires across the state and ensure that the process is seamless. We will not build any structure without the appropriate permits.
Do we need to provide anything?
The only thing we require is a copy of your site plan, elevation plan, and floor plan.
Can I put the posts close to my boundary?
Yes, with the appropriate paperwork that we will take care of with the shire we can put your posts onto the boundary. The design consultant will arrange for the paperwork to be signed by the owners and the neighbours if required.
What if I don’t have a copy of my plans?
That’s fine, just ask the shire for a copy. The owner of the property must sign the appropriate form in order to get a copy.
How close to the boundary can my gutter be?
The building code allows us to build the patio gutter to a minimum of 500mm setback from the boundary.
What is the warranty?
Our workmanship is guaranteed for life. You’re recommendation of our company is of paramount importance to us, we will attend to any issues promptly and without question.
Steel items in a patio have no warranty. ColorBond do not warranty open sided roof applications. The Suntuf polycarbonate sheeting has a lifetime warranty.
We have a factory in Bellevue that we manufacture all our patios at. Nothing is too big an issue, rest assured our service carries on long after the sale is made.
What’s included with my new patio?
We include absolutely everything with your new patio.
Is it a fixed price contract?
The price we quote at the start is a fixed price, no hidden extras along the way.
Is the price the same for different colours?
Yes we offer the full range of Colorbond colours and the price is the same.